How To Log Into Your Account

by Heather | 2 Comments

Are you having issues logging into our new site? Let us help!

Step 1: Visit and select “My Account” or click here.

Step 2: Log in with the info you Maven account info – The email on your account and your old password.

Step 3: You will be directed to a new window where you will need to reset your password. To do this enter the same email you entered on the previous page (email on your account). This will prompt an email to be sent to your account with a link.

Step 4: Check your email

Step 5: You should see a message from Julep, open the email and click on the link.

Step 6: You will be prompt to enter a new password, click reset and you are all set!

Want to make sure you have Maven access? Under your profile you should see “Reward Program and Share On”. If you do not have Maven access please give our CS team a quick call 1-877-651-3292, send them an email or send us a message on Facebook.



  • Caroline

    Can’t even log in. It keeps telling me i need to change my pasword and when i click the link they sent me and fill a nnew password, it then tells me that first name cannot be left in blank, even though its not even asking for it.

    • Heather

      Are you clicking on the link from your email?