- By Phone: 1-877-651-3292
Monday-Friday 7:00am - 5:00pm PST
Saturday 9:00am - 3:00pm PST
By Email: firstname.lastname@example.org
If you email our Julep.com customer service team, please be sure to include the following information in your email:
- First Name
- Last Name
- Email Address
- Reason of Contacting Us
To learn more about Julep Maven, view our FAQs
Need to cancel your Maven subscription?
Thanks for being a Maven! We’ve had a blast bringing you fresh beauty and trendsetting colors and are so sad to see you go. Please join us again soon.
This month we’re trying out a new email cancellation process (a.k.a. no waiting on hold as we continue to grow our team of Julep Beauty Advisors). To cancel your Maven subscription, please email email@example.com. You just need to provide your name, email address, and reason for cancellation. We’ll confirm your cancellation within 24 hours.
As a reminder, you must cancel by midnight of the 24th in order to not be billed for this month’s maven box.
HOT TIP: Before you go, be sure to log into your account to check out your Jules balance, since Jules can only be redeemed by active Mavens.
- Parlors: 1-877-585-3707
- Bellevue firstname.lastname@example.org
- Gig Harbor email@example.com
- Downtown Seattle firstname.lastname@example.org
- University District email@example.com