As a Julep Beauty Box subscriber, you can earn rewards two ways: Refer-A-Friend and Jules (reward points).
- What is Refer-A-Friend?
Refer your friends to subscribe to Julep Beauty Box—every time someone you refer joins we'll send you a $15 reward code to enjoy on julep.com.
- How do I invite friends to join Julep?
Just click here to start referring your friends via email, Facebook or Twitter.
- I referred my friends, now what?
Once your friend clicks on your referral link and becomes a beauty box subscriber, we'll send you a $15 reward code via email within one week.
- How do friends redeem their new subscriber offer?
Friends will need to click on the referral link in your Refer-A-Friend email, Facebook post or Twitter post. When they click the link they'll receive a promo code to use at checkout which will enable their new subscriber offer (a free gift with purchase).
- How do I redeem my Refer-A-Friend reward?
You can redeem your reward code on purchases of $15 or more at julep.com.
Excludes the Jule Box, Savvy Deals, Secret Store, Sweet Steals, Mystery Boxes, Gift of Maven, Julep gift cards or gift boxes. Orders placed for the Maven Reveal (e.g. Julep Beauty Boxes, Upgrade Boxes and add-ons) are also not eligible. Cannot be combined with any other offer or promotion. All items purchased with your reward code are final sale, with no exchanges or returns. No adjustments on previous purchases. Taxes vary by location. Refer-A-Friend reward codes are non-transferable and limited to one use per code.
- Can I refer anyone?
You'll earn referral rewards for any first-time Julep Beauty Box subscribers when they use your referral link.
- What is Extole?
Extole is a social marketing company that we have partnered with to manage the Refer-A-Friend program.
- I haven't received my reward yet. What should I do?
It may take up to one week to receive your reward code. If it's been a week since your friend signed up for Julep Beauty Box and you still haven't received your reward (and you've checked your Junk Mail folder), please email our support team at firstname.lastname@example.org and include the following information:
- The email address you used to refer your friend
- Your friend's first and last name and their email address
- Your friend's order number if available
- Is there a limit to the number of rewards I can earn?
There is a maximum of 40 referral rewards per calendar year (or $600 in referral rewards).
For more information, please see our Refer-A-Friend program Terms & Conditions.
- What are Jules and how do I earn them?
Jules are Julep reward points and you'll earn them on your monthly beauty box purchases, plus special occasions like your birthday and Julep anniversary. All other purchases from julep.com are not eligible to receive Jules.
Receive 100 Jules when you join Julep Beauty Box; 350 Jules when you take your monthly beauty box; 600 Jules for each monthly luxe box; 200 Jules on your birthday; and 500 Jules during your Maven anniversary month. You'll also receive Jules for box upgrades and specialty boxes, depending on the value of the upgrade and/or box.
- What can I do with my Jules?
Redeem Jules for new beauty boxes, add-ons and upgrades, plus use your Jules to shop in the Jule Box section of julep.com anytime. Get a free monthly beauty box with just 2,000 Jules, and a monthly luxe box with 4,000 Jules. Plus use Jules for box upgrades and specialty boxes (varies by value of the upgrade and/or box).
- How do I redeem my Jules during the Maven Reveal?
Login to ‘My Account' during the Maven Reveal (20th-24th each month) and begin customizing your box through ‘Edit My Box.' After picking your box and add-ons, select ‘Apply Jules' on the same page where you confirm your information before saving your selections. Check your confirmation email to verify that Jules were applied to your order.
- What's the Jule Box and how does it work?
The Jule Box section of our site is where Mavens can use their Jules anytime to make purchases. Once you've found an item you want, select the Jules price from the drop down menu. A slider will appear—simply click the + button to apply your Jules, then add the item to your cart. (Make sure your Jules have been applied to your total before checking out.)
- Can I use Jules to pay for just part of my beauty box?
No, you must have enough Jules to cover the entire box. The same is true for beauty box add-ons and upgrades.
- Do I earn Jules when I redeem Jules for other items?
Yes, you'll earn Jules when purchasing your monthly beauty box; however, you won't earn Jules on any other items purchased with Jules.
- What happens to my Jules if I cancel my subscription?
Jules will be forfeited if you cancel your beauty box subscription.
- Can I gift my Jules to a friend?
No, Jules are non-transferable.