Shipping Information

Julep orders have the option to be shipped Standard, Expedited, or Next Day Air.

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Orders ship from our fulfillment centers in Grove City, Ohio. If you live outside of the Continental United States, your order may take longer to arrive than the estimated amount of time provided in the Shipping Method step during checkout. Please note: Customers are responsible for all costs related to incorrectly submitted shipping information. Julep is not responsible for lost or stolen items.

Shipping MethodCostTotal Delivery Time
(including processing time)
Standard shipping (Maven customers and orders $25+)FREE5 — 10 business days
Standard shipping$2.995 — 10 business days
Expedited shipping$14.992 — 4 business days
Next Day shipping$24.991 business day
Regrettably, not all shipping methods are available for addresses outside the Continental United States.
  • For P.O Box addresses, all shipments will be sent using FedEx SmartPost®. We suggest selecting the Standard shipping method at check-out.
  • For addresses outside the Continental U.S. (i.e. Hawaii, Alaska, APO/FPO/DPO Military Addresses), all shipments will be sent using FedEx SmartPost®. We suggest selecting the Standard shipping method at check-out. For certain areas in Alaska (Barrow, Juneau, Ketchikan, Prudhoe Bay/Deadhorse, Sitka) we are required to ship USPS and therefore are unable to offer expedited shipping to those areas. Select the standard shipping method at checkout.
  • For Canadian addresses, all shipments will be sent using Landmark. We suggest selecting the Standard shipping method at check-out. See below for additional information on International orders to Canada.

Tracking Information: You will receive tracking information via email once your order has been processed. The tracking number may not become active for 24-48 hrs. There may be shipping delays due to unforeseen circumstances, such as weather.

Free Shipping Option

Julep Maven customers always get free Standard shipping on orders, excluding Welcome Box purchases. Once you are a Maven, just choose shipping option “Free 5-10 business days” at checkout to ensure you get your orders shipped free of charge. All free shipping orders are shipped FedEx SmartPost® (US) and Landmark (Canada).

Canada Shipping Information

Please be aware that all orders to Canada, regardless of shipping method, may be subject to additional duties and taxes. Duties and taxes are not included in the prices listed on our website.

Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations and destinations outside the contiguous United States, and unfortunately, Julep cannot control or prevent this type of delay.