Contact Us

New Order Inquiries: Although we are unable to cancel or make changes to orders/shipping once they are placed, we are happy to assist you with the best possible resolution.

Order Status: Please allow 3-4 business days once your order has been placed to process and ship. You will receive your tracking confirmation via email once your order has shipped.

Connect with a Live Agent!
For the Quickest Response - CHAT with Us!

You can instantly connect with a member of our Customer Experience team online Monday-Sunday, 9AM-6PM EST. We are always available to assist you with your purchase or questions.

SPEAK with Us!
If you’d like to speak with a Customer Experience Specialist, please fill-out the form below and someone will respond to you during business hours Monday-Friday 9AM-6PM EST.

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Email Us -  info@julep.com
Please allow for 48-72 hours for a response during this busy holiday time.

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