Return Address
111 W 33rd Street, 16th Fl.
New York, NY 10001

Live Chat With Us
You can instantly connect with a member of our Customer Care team online 24/7. Click here.

Track My Order
Please allow 3-4 business days to process and ship.
You will receive your tracking information via email once your order has shipped.

Order Status
Please allow 3-4 business days to process and ship.
You will receive your tracking confirmation via email once your order has shipped.

Returns, Refund, Replacement
To process a request, click here.

Customer Service Assistance
Chat with us for immediate assistance. Our representatives are available 24/7 to assist you!

Existing Customer Orders
Once orders are submitted, no changes can be made. If you need to make a change, please chat with us.
During peak holiday periods, please allow extra time for processing and shipping, from 3-5 business days

Press & Media Inquiries
social@julep.com