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Julep Maven Loyalty Program
SHOP. EARN. REPEAT. It's great to be a Maven
Julep Maven Loyalty Program - HOW IT WORKS... SPEND $250 and EARN 2 JULES for every $1 spent... AND MORE!
Julep Mavens GET - $10 Gift Card... First Dibs on new products... Early access to special sales... Free Gifts with select purchases. It pays to be a Maven!
Didn't spend $250? Already a Maven, SIGN IN
Julep Maven Loyalty Program FAQs - Frequently Asked Questions

WHAT HAPPENED TO THE OLD MAVEN MONTHLY BEAUTY BOX PROGRAM?

We have retired our Julep Beauty Box monthly subscription program. No action is needed on your end and all subscription accounts have been canceled. Sign up or sign into your account to start receiving Maven benefits as part of our new and improved Maven Loyalty Program. SIGN UP

WHAT IS HAPPENING TO MY PREPAID BOXES?

If you have a prepaid account balance, you received an email February 15th, 2019 with a gift card containing an equivalent dollar amount to your outstanding prepaid credit. Gift cards can be used on julep.com.

WHAT IS HAPPENING WITH MY JULES?

Already have Jules in the bank?

Don’t worry, they are right where you left them. Your Jules balance will be converted into a special offer just for being an OG Maven. All OG Mavens have been promoted to Maven VIPs through 2020 without the required $250 spend.

Please note: Your special offer expires 12.31.2019

CHECK YOUR BALANCE

WILL SECRET STORE PROMOTIONS STILL RUN?

No, unfortunately we will not run the Secret Store going forward.

DO I STILL GET MY 25% OFF MAVEN PERK?

We have retired the 25% Maven discount. Sign up or sign into your account to start receiving Maven benefits as part of our new and improved Maven Loyalty Program.

For Mavens with existing Jules, your Jules balance will be converted into a special offer just for being an OG Maven. All OG Mavens have been promoted to Maven VIPs through 2020 without the required $250 spend.

Please note: Your special offer expires 12.31.2019

CHECK YOUR BALANCE

DO I STILL GET FREE SHIPPING?

Shipping is FREE for all orders totaling $50 or more (before taxes and after discounts).

IF I WAS A MAVEN, WHAT IS MY STATUS NOW?

Reactivate your account to automatically start earning Jules for every dollar you spend as part of our new and improved Maven Loyalty Program.

Already have Jules in the bank? 

For Mavens with existing Jules, your Jules balance will be converted into a special offer just for being an OG Maven. All OG Mavens have been promoted to Maven VIPs through 2020 without the required $250 spend.

Please note: Your special offer expires 12.31.2019

CHECK YOUR BALANCE 

IF I’M ALREADY A MAVEN, HOW DO I UPDATE MY PERSONAL INFO?

Feel free to sign in to your existing account anytime to make any necessary changes.

SIGN IN

WHAT ARE THE BENEFITS OF BEING A MAVEN?

All Mavens earn 1 JULE for every $1 spent and GET $10 GIFT CARD for 150 JULES.

Spend $250 to be a Maven VIP.
Maven VIPs earn 2 Jules for every $1 spent AND MORE!

- GET $10 GIFT CARD for 150 Jules
- FIRST DIBS on new products
- EARLY ACCESS to special sales
- FREE GIFTS with select purchases

And there will be plenty more with these came from (we promise)!

IS IT FREE TO BECOME A MAVEN?

YES! It is FREE to sign up to start earning Jules for your purchases! 

All you need to do is create an account.

SIGN UP

HOW DO I EARN JULES?

Get your shop on! 

But first, make sure you are signed into your account to start earning Jules for each dollar you spend.

If you are not signed in or don’t have an account with us, we cannot track your Jules. Customers that check out as guests are not eligible.

HOW LONG WILL IT TAKE FOR JULES TO SHOW UP IN MY ACCOUNT?

Jules are added to your account as soon as your order is marked as paid.

HOW DO I REDEEM MY $10 GIFT CARD?

It’s simple! 

Go to Julep.com and click the Maven Loyalty pop-up on the lower left-hand corner of any page.

Sign into your account and redeem your gift card on your next purchase.

Please note: You are not eligible to receive a gift card until you have spent $150.00 on qualifying products. $10 gift cards may be applied to a minimum purchase of $10.00 and must be used in increments outlined in these Terms and Conditions. Gift cards are combinable with other offers.

 

DO I HAVE TO USE MY $10 GIFT CARD ALL AT ONCE?

Not at all! You may redeem your $10 gift card as you wish! 

Please note: You are not eligible to receive a gift card until you have spent $150.00 on qualifying products. $10 gift cards may be applied to a minimum purchase of $10.00 and must be used in increments outlined in these Terms and Conditions. Gift cards are combinable with other offers.

DO I EARN JULES WHEN I REDEEM MY $10 GIFT CARD?

Yes! Whether you applied your $10 gift card to a minimum purchase of $10 or a larger amount, you earn Jules for the full amount of that purchase.

DO MY JULES EXPIRE?

Your Jules don’t expire! They’ll always be available in your account.

For Mavens with existing Jules, your Jules balance will be converted into a special offer just for being an OG Maven. All OG Mavens have been promoted to Maven VIPs through 2020 without the required $250 spend.

Please note: Your special offer expires 12.31.2019

CHECK YOUR BALANCE 

ARE THERE ANY EXCLUSIONS FOR JULES REDEMPTION?

All products on our site are eligible for Jules redemption. Shipping costs, taxes and fees are excluded. Your $10 gift card is combinable with other offers.

HOW CAN I TRACK MY JULES?

Click the Maven Loyalty pop-up on the lower left-hand corner of any page and sign into your Maven account. Your Jules can only be tracked if you place an order while signed in. If you check out as a guest, your Jules will not be trackable.

WHAT HAPPENS TO MY JULES IF I MAKE A RETURN?

Your Jules balance will be updated to reflect the difference accordingly. 

I SPENT AT LEAST $150 THIS YEAR AND I’M NOT SEEING MY JULES?

Your spend is calculated from July 1st - Dec 31st of 2019, but will be calculated from Jan 1st - Dec 31st starting in 2020.

HOW DO I UNENROLL FROM THE MAVEN LOYALTY PROGRAM?

We'll miss you, Maven! 

Send us an email at maven@Julep.com and we will deactivate your account.

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