Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo: Sand Shimmer & Ginger Matte

Thank you for taking the time to share your feedback about our Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo, Julie-Lawyer! We're so glad to hear you love our eyeshadow sticks - that's wonderful! However, we completely understand your frustration about not being able to purchase Ginger Matte as a single item and having to buy the duo set to get the shade you want. We can definitely see how it would be disappointing to not have the option to select your preferred coordinating color when purchasing a duo. Your feedback about wanting more flexibility in shade selection and individual product availability is incredibly valuable, and we'll be sure to share it with our product development and merchandising teams to help improve our offerings. We know how important it is to have access to your favorite shades in the format that works best for you, and we sincerely appreciate you taking the time to let us know about this. Please don't hesitate to reach out to us at info@julep.com or via live chat on our website if you have any other questions or feedback!

Thank you so much, Kathleen! We're absolutely thrilled to hear that you're loving our Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo in Sand Shimmer & Ginger Matte and that you're pleased with the rich colors and long-lasting wear. It's wonderful to know that the beautiful pigmentation and staying power are working so perfectly for you - that vibrant, long-wearing formula is exactly what we designed it for! Your enthusiasm means the world to us. If you ever have questions or need assistance, feel free to reach out at info@julep.com or via live chat. We're always happy to help!

Thank you so much, Roselyn! We're absolutely thrilled to hear that you're loving our Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo in Sand Shimmer & Ginger Matte and that the shades are working so perfectly for you! It's wonderful to know that this duo is exceeding your expectations - that beautiful combination of shimmer and matte finishes is exactly what we designed it for! Your enthusiasm means the world to us. If you ever have questions or need assistance, feel free to reach out at info@julep.com or via live chat. We're always happy to help!

Thank you for taking the time to share your detailed feedback about our Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo, Jane. We're sorry to hear that while the formula performed well in terms of being smudge-proof and crease-resistant, the color longevity and feel on your skin didn't meet your expectations.

Your experience with color fading after a couple of hours is definitely something we want to understand better, as we know how important it is for eyeshadow to maintain its vibrancy throughout the day. We also appreciate you mentioning the texture feel, as comfort is just as crucial as performance when it comes to eye makeup.

We understand that this was an investment for you, and we're disappointed that our crème-to-powder formula didn't work out as you'd hoped. Your honest feedback about returning to powder shadows that work better for you helps us understand how our products fit into different makeup routines and preferences. If you'd like to share more specifics about your experience or discuss your concerns further, our team is available at info@julep.com or through our live chat feature.